Thank you for your order! We will process your order as quickly as possible and ensure it arrives on time. Below are the details of our shipping policies:
Free Shipping
Your order qualifies for free shipping.
Order Processing Time
Once we receive your order, we will process it within 1-3 business days. During this time, we will verify your order information to ensure the product is ready for shipment.
Shipping Method
We use reliable postal services to deliver your product securely. You will receive a tracking number to monitor the progress of your shipment.
Shipping Time
Deliveries within the United States generally take 7-12 business days. Please note that delivery times may vary depending on your region, the carrier, and factors such as weather conditions or holidays.
Holiday Delays
Please be aware that during holidays, shipping times may be longer than usual. We will make every effort to notify you in advance if there are any significant delays.
Tax Information
All prices shown are exclusive of tax. Applicable taxes will be calculated based on your location and displayed during the checkout process, allowing you to review the tax amount before confirming your purchase.
Shipping Locations
We currently offer shipping to the United States and Germany. For international shipping to other countries, please contact our customer service team to inquire about options.
Lost or Damaged Packages
We include shipping insurance with every order. If your package is lost or damaged during transit, please reach out to our customer service team as soon as possible. We will guide you through the process of filing a claim.
Returns and Exchanges
If you are not completely satisfied with your purchase, you can request a return or exchange within 30 days of receiving your item. Please ensure that the item is unused, in its original packaging, and in the same condition as when you received it.
