Privacy policy

Last updated: April 2, 2025

This Privacy Policy explains how marsfried (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from marsfried.shop (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on the Site with the “Last updated” date, and we will take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as detailed below. The information we collect and use varies depending on your interactions with us.

In addition to the uses listed below, we may use the information we collect about you to communicate with you, improve or provide the Services, comply with legal obligations, enforce terms of service, and to protect or defend the Services, our rights, and the rights of users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and Services. “Personal information” refers to information that identifies, relates to, describes, or can be linked with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you provide directly to us may include:

  • Contact details: Name, address, phone number, email.
  • Order information: Name, billing and shipping address, payment confirmation, email address, phone number.
  • Account information: Username, password, security questions, and other security-related information.
  • Customer support information: Information provided in your communication with us, such as inquiries via email or live chat.

Some features may require you to provide certain personal information about yourself, which you may choose not to provide, but doing so may prevent access to those features.

Information We Collect About Your Usage

We may automatically collect certain information about your interactions with the Services (“Usage Data”), such as:

  • Device information, browser details, network connection data, IP address, and other data related to your interaction with the Services.
  • We use cookies, pixels, and similar technologies to collect Usage Data and improve your experience on our Site.

Information We Obtain from Third Parties

We may obtain information from third parties, including:

  • Payment processors: These companies collect payment information such as bank account and credit/debit card details to process payments for your orders.
  • Vendors and service providers: These may collect information on our behalf, such as for shipping and customer support.
  • Tracking technologies: We or third parties we work with may automatically collect certain information through cookies, web beacons, and other tracking technologies.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing products and services: To process payments, fulfill orders, send order notifications, and provide customer support.
  • Marketing and advertising: To send marketing and promotional communications, and to show relevant advertisements on our Site and third-party websites.
  • Security and fraud prevention: To detect and prevent fraudulent, illegal, or malicious activities. We recommend keeping your account credentials secure and not sharing your username and password.
  • Communication and service improvement: To enhance the Services and respond to your inquiries.

Cookies

Like many websites, we use cookies to improve your experience. Cookies allow us to remember your preferences and actions, and provide analytics to improve the Services.

Most browsers accept cookies by default, but you can modify your browser settings to reject cookies. However, rejecting cookies may affect your experience on our Site, and some features may not work properly.

We also recognize Global Privacy Control (GPC) signals, allowing you to opt-out of data sharing for advertising purposes. For more information, visit Global Privacy Control.

How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

  • Vendors and service providers: To provide services like payment processing, shipping, customer support, and cloud storage.
  • Business partners: To provide services and advertise to you.
  • Legal and compliance: To comply with legal obligations or respond to legal requests, such as subpoenas or search warrants.
  • Business transactions: In connection with mergers, acquisitions, or sales of assets.

We may have shared or sold certain personal information, such as identifiers and commercial data, with our business partners for marketing and advertising purposes in the past 12 months.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it deleted.

Security and Retention of Your Information

We take reasonable measures to protect your personal information, but no security system is completely impenetrable. We recommend using secure channels for transmitting sensitive information.

We retain personal information for as long as necessary to fulfill our contractual obligations, legal requirements, and business needs.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access: Request details about the personal information we hold.
  • Right to delete: Request deletion of personal information we maintain about you.
  • Right to correct: Request corrections to inaccurate personal information.
  • Right to portability: Request a copy of your personal information and transfer it to another party.
  • Right to restrict processing: Request restrictions on how we process your data.
  • Right to withdraw consent: If we rely on consent, you may withdraw it at any time.
  • Right to appeal: Appeal our decision if we decline your request.

To exercise these rights, contact us using the information below.

Complaints

If you are dissatisfied with how we process your personal information, please contact us. You may have the right to appeal or file a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your home country. If you are located in Europe, we rely on recognized legal mechanisms like Standard Contractual Clauses for data transfers.

Contact

For questions about this Privacy Policy or to exercise your rights, contact us at: